An in-depth Grosvenor review – Is it good enough?
If you live in the UK, the chances are that there is a Grosvenor casino situated not too far away from where you live and since this casino was established back in 1970, there is also a good chance that you have spent an evening or two there.
Their casino website went live around fifteen years ago, building on the first-class reputation that the land based casino had achieved but most punters were surprised when they launched their Grosvenor sports website in 2016.
The Grosvenor sports website is a little different to the online bookies that you may be used to because it is an add on to the casino.
What you usually find is that a betting website is focussed on the sportsbook with the casino and gaming sections being accessed from the main menu.
It would be fair to say that the vast majority of punters in the UK don’t even realise that there is a sportsbook at Grosvenor because of its reputation as a casino but this would be a shame because as you are about to find out from this Grosvenor review, the Grosvenor sports betting website is very good indeed.
* Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits and T&Cs apply. #AD
- Various Odds Boosts
- Wide range of betting markets
- SSL encryption
- Regulated by UKGC
- Minimum deposit: £5
Does the Grosvenor sports betting site have the necessary licences?
The Grosvenor sportsbook is part of the Rank Leisure Group with over 10,000 employees so it goes without saying that they meet all of their licensing requirements.
Regulated by the UK Gambling Commision as well as the Alderney Gambling Control Commision, you can rest assured that you will be doing business with a sportsbook which ticks all of the boxes in terms of their regulatory requirements.
One aspect of the Grosvenor sportsbook which is a little surprising is their lack of content regarding responsible gambling.
There is the usual link to charities such as Gamcare and a statement which tells customers to bet responsibly and only with money that they can afford but that is about it.
When you compare the responsible gambling stance of Grosvenor betting to a bookie such as 10Bet there really is no comparison, so this is something that Grosvenor should think about putting right over the not too distant future.
Don’t forget, how a bookie looks after customers who are experiencing problems with their gambling can be a good indication of how they look after their customers in general.
The Grosvenor betting welcome Bonus
As you will see from this Grosvenor review, the casino aspect of this bookie is often combined with sportsbook offers and this is definitely the case with the Grosvenor free bet promotions page where you will have to wade through various offers, many of which are directed at casino users.
The Grosvenor sports free bet welcome offer consists of depositing and betting £10 and receiving Grosvenor sports free bet of £30.
The qualifying bet has to be at minimum odds of ½ (1.5) and when this qualifying bet has been settled, three £10 free bets are added to the customer’s account.
These free bets can be accessed in the bet slip when you make further bets and it should be remembered that the £10 free bets are classed as stake not returned (SNR)
These basically means that the £10 Grosvenor free bet is not included in nay returns.
So, if you placed one of the free £10 bets on a selection which has odds of 5/1 and it went onto win, you would receive a return of £50 as opposed to the £60 you would receive if you had placed the bet out of your own funds.
The Grosvenor sports betting markets
When you first look at the Grosvenor casino website and see that the sports betting aspect of the site looks like a by-product of the main site, you could be forgiven for thinking that the range of markets that are on offer will be limited.
To be honest with you, nothing could be further from the truth because the range of markets which are available with Grosvenor online betting is extensive to say the least.
It looks like they are trying to be regarded as a bookie which concentrates on the football and horse racing markets, but when you realise that they offer markets to bet on such as winter sports and handball, it becomes apparent that they have something to bet on for everyone.
Placing a bet is extremely straightforward, just click on the odds of the selection which you would like to bet on and it will be instantly placed in the betting slip.
From there it is just a matter of entering the required stake and submitting the bet.
What are the Grosvenor online betting odds like?
The odds on offer from Grosvenor online betting are generally OK but just like Sportnation, the market makers at Grosvenor online betting can be slow to react when compared to some of the other top sportsbooks on the market.
This can result in arbitrage opportunities for astute punters but if you are someone who is classed as an arbitrager, make sure that you stay under the radar by placing smaller bets or you could end up having your bets and your account restricted.
What about live betting?
The live betting platform at Grosvenor online betting is very good even though it is slightly under stated.
To access the live betting at Grosvenor sports, you just need to click on either the ‘live right now’ text or the ‘Starting soon’ text which can be found towards the top right-hand side of the website.
The live betting options are presented by the different sports and everything football and horse racing to cricket and virtual sports are catered for.
There are no stats or anything like that available for punters who would like to get involved with live betting but if you are just looking for a platform which offers a wide range of in play betting opportunities, you won’t be disappointed.
Live streaming at Grosvenor sports
The live streaming options at Grosvenor sports revolves around the horse racing markets and the quality of the live streaming is excellent.
A funded account is required in order to watch the horse racing live streaming but this facility just goes to conform the excellent attempts by Grosvenor sports to be regarded as one of the ‘go to’ sportsbooks when it comes to betting on horse racing.
At the time of writing, there are no live streaming options for other sports.
Cashing out with Grosvenor online betting
At the time of writing, the cash out facility is extremely limited so if you are a punter who likes to take advantage of the cash out facility at an online sportsbook, you would be advised to open an account at a betting exchange such as Betfair or a sportsbook like Bet365.
Is there a Grosvenor sports app?
- Well Designed
- Stable and Secure.
- Live bets
- Native iOS and Android app
The Grosvenor sports app is available in both Android and IOS and it is actually an extremely well designed app which is both stable and secure.
It has exactly the same feel to it as the desktop version of the website so if you like the regular version of the website, you will love the Grosvenor sports app.
The same log in details as the desktop version or used to log into the account and the same wallet is also used so there is no messing around with having to transfer your funds into different accounts.
Depositing and withdrawing from your Grosvenor sports account
The depositing options at the Grosvenor sports account are actually quite limited when you compare these options with the vast majority of other sportsbooks.
Visa and Mastercard deposits are accepted but the only web wallet which is accepted is PayPal so you won’t be able to make a deposit or withdrawal by Skrill or Neteller.
This harks back to the casino side of the Grosvenor operation so they would do well to widen their depositing options if they truly want to be regarded as a leading player in the sports betting industry.
There is a minimum deposit requirement of £5 which is great for those punters who prefer to bet with small stakes and the deposit limits are dependent on the method that is being used.
As with most sportsbooks, limits can be set in the ‘my account’ section as to the maximum deposits over a set period so if you would like to resist any potential temptation to deposit more than you can realistically afford, it would be a good idea to use this setting.
|Grosvenor Banking Options|
|Football, Tennis, Ice Hockey, etc.||£10||3-5 Working Days|
Are Grosvenor betting online quick to limit your bets?
Like most bookies, if you only use your Grosvenor betting online to take advantage of value bets or the reload bonuses you will soon find that your account is restricted.
Some punters seem to forget that sportsbooks are a business and the aim of any business is to make a profit.
If a punter is constantly taking advantage of various offers, they will not be regarded as a potentially profitable customer so their account could very well be restricted.
There is of course a simple way around this, don’t place large bets and spread your bets across short priced favourites which you can match out with a betting exchange.
If you are a matched bettor, you should treat your betting activities as a business so operating in this way should just be regarded as par for the course.
Opening a Grosvenor online betting account
After reading this Grosvenor review, you will have probably come to the conclusion that this is an account which would be worth having.
If that is the case, opening an account is simplicity itself.
All you have to do is click on the blue ‘join’ button which can be found at the top right-hand corner of the website and continue to enter your personal details along with a user name and password.
You will then receive an email which you will have to confirm by clicking on a link and your account will then be opened and ready for you to make your first deposit into your account.
Something which is surprising about Grosvenor online betting is that they don’t always send a KYC request to new customers.
If you do receive one (KYC stands for know your customer), don’t worry because all you have to do is send in a scan of your driving license/passport and a scan of utility bill which must have been issued within the previous three months.
Placing a bet with Grosvenor sports
If you have placed an online bet before you will find that Grosvenor betting online has the same system as more or less every other sportsbook out there.
It is simply a case of finding the selection on which you would like to place a bet, clicking the odds and the bet slip will automatically open towards the right-hand side of the website.
Enter your stake and then click on the submit button and you will have placed your first bet.
If you are placing a bet in order to take advantage of the Grosvenor bet 5 get 20, or any other offer for that matter, make sure that you are placing that first bet on the minimum odds requirement.
Once the qualifying bet has been settled, you will see the free bets in your bet slip in a drop-down menu ready and waiting to be used.
Are there many Grosvenor sports ongoing bonuses?
There are regular bonuses but many of them are combined with casino bonuses.
There are various odds boosts on offer as well as acca offers which can be worth taking advantage of but as already mentioned, there is a leaning towards casino bonuses.
Some of these casino bonuses can be quite good, especially if blackjack is involved but it will be a turn off for some customers as they will have opened an account to place sports bets, not for playing on an online casino but don’t forget the welcome bonuses such as the Grosvenor bet 5 get 20 offer which isn’t bad at all.
Grosvenor customer care
The customer care is better than it was and you will find that the live chat operators are at least friendly if a little lacking in their sports betting knowledge.
The waiting times to get connected to live chat can take longer than usual during busy times and don’t even thinking about requesting help by email because the response time can be several days.
There is a phone number which can be used and the operators on there are pretty good but the overall consensus of the customer care at Grosvenor online sports is that it could be better.
Safety & Security
Due to being regulated by the UK Gambling Commission(№:46940), full SSL encryption is in place so you can rest assured that all of your personal details as well as any funds that have been deposited will be safe and secure.
The responsible gambling policies could be improved and if you would like to take a break from gambling with Grosvenor, a simple email to the customer care department will suffice.
Should you open a Grosvenor online betting account?
Even though Grosvenor online betting is not perfect, you should definitely consider opening an account with them due to the fact that the betting markets offer some attractive odds and the welcome bonus is OK.
For sports bettors, the biggest problem with the Grosvenor sports is that the main focus seems to be on the casino.
As already mentioned, it almost seems that the sportsbook is nothing more than an add on, even though when you actually log in to your account, the range of betting markets etc are very good.
When you click on the promotions link for example in order to see if there are any bonuses on offer, you have to wade through various casino offers in order to find what you are looking for.
When you open an account, you will receive various emails which aim to tempt you to use the casino account and some customers may find this annoying.
It would be far better if the Grosvenor sports account was on a different website to the casino so that may be something for Grosvenor to consider moving forward.
All in all though, the actual sportsbook is very good and if you can take advantage of the various arbitrage opportunities and bonus offers, it could very well be an account which you will be able to make a profit from.
So, if you don’t already have an account with Grosvenor online betting, it would probably be a good idea to open one and start to take advantage of the benefits that it can offer.